Robin is absolutely wonderful, and if anyone were looking for a home in the Greenwich area you would do yourself a disservice if you didn’t call her. Here’s some context on our experience. We’ve lived in Manhattan for 2 yrs and have a baby coming so my wife started looking around Zillow (I have an office in Stamford so this area was a natural fit). My wife reached out and an appointment was set up for a Saturday morning at Robin’s office in Greenwich. I was really hesitant, as I felt that I needed to go with someone a friend would recommend rather than a random meeting through a website. That morning Robin pulled out a map and started down the path of educating us before we physically looked at anything. This really is her “backyard”, she’s very involved in the community, know the market/value, the difference neighborhoods/pockets, etc. Even when we found something we liked she would break down all the pros and cons. Meaning, she’s not just trying to sell a home, but really help people match their needs. She loves this community, has been here her whole life, and even restore old homes in the area in her spare time. So we found our home. It was perfect! That night she sent over all the comps for homes sold and on the market to help us find the price we should end at. One problem, there was another couple that was interested and much further along than we were. This was a home that was on the market for only the 2nd time in 6 yrs (built-in 2012 by the builder so we are basically the 2nd owners) and never made it more than 40 days each time. We walked it on a Saturday. She knew the sell-side realtor and immediately put us in the hunt. By Monday we were in escrow. Even the sellers were amazing and my wife and I got to know them well. We worked together on the move in/move out. I will leave out all the little details from here, but I will tell you that I honestly believe without Robin we would not have this home and would have had a very different experience. This is officially our 2nd weekend in the new home and we couldn’t be happier. The only negative is I’m pretty sure any future home buying experiences can only go downhill.
Following a disappointing attempt to sell our home in 2015, we took it off the market. We decided to change realtors and selected Robin based on her reputation and following a lengthy meeting where she presented strong analytics on where we should price and how she would market our home. We put the house back on the market in early 2016 and just closed. Robin and her team clearly brought a creative approach and a sense of urgency that was needed in a tough market. She is very cool under pressure but has a reassuring interpersonal style that tends to get things done. While she pulls no punches on advising the seller on what it will take to get the desired result, she is clearly in the seller's court. We have already recommended Robin to a number of our friends.
The best of the best. I would only work with Robin. She not only found us the perfect home for our family, but she also helped with introducing us to people we needed to know, anything we wanted to find out that would affect what house we purchased and is just incredibly perfect. On a scale of 1-10 Robin is 1000. We enjoyed the entire process with her and she really represented our interests so well and she is an amazing negotiator and doesn't leave you at the end of a purchase. She has helped me from everything to groceries, furniture, builders for additions, pool recommendations. The list goes on and on. We love her to pieces and can't wait to work with her again when we are looking for our next home.
In all my years of building and buying and selling homes, I have never encountered a broker with as much skill and talent and integrity (something that does not exist anymore) like ROBIN KENCEL. She is polite and so courteous but at the same time in her own way has amazing tenacity and fortitude to dig in and get the job done no matter how insurmountable it is or may become. I have never witnessed a broker not just bringing in a sale, but completing every detail of it from A to Z, remaining completely engaged and without skipping a beat. She is by far THE best broker in Greenwich and THE best broker I have ever worked with.
Robin Kencel is literally perfection in a broker. We listed a house with Robin and witnessed first-hand the miracle skill set she brings to a house. She has a great instinct about how to stage a house maximizing its potential vanishing its downside. We listed a severely flood-damaged house with her thinking it’s gonna rot in this market. Robin sold it the next day. And she followed up with the buyers with a kind of charming tenacity that kept our deal humming from bid to closing. She always returns calls with energy and a story. You always felt she was there for you and had it all under control and she did. Everyone should have a broker like Robin.
After Robin did an outstanding job working with my mother on selling the family house in Cos Cob and then renting a lovely one-bedroom in Greenwich, my boyfriend and I turned to her when we were looking in the Greenwich area. Robin has a great combination of warmth (she really got to know us and what we were looking for) and professionalism (she is always prepared, always follows up, and always has a clear and well-reasoned answer for our questions). She found the perfect house for us and helped us all along the way. Not only are we excited about our new home, but we are also thrilled to have a new friend!
Robin did everything right and sold our home (in a difficult market) before it even went to open house. The house sold quickly because Robin gave us solid advice on how to present it in the best possible light, she priced the house correctly and marketed it perfectly. She also gave us terrific advice and assistance with the ton of details that go into moving out of your home and putting it on the market. We couldn't have done it without her! Most of all Robin was the consummate professional and I would highly recommend her.
Robin is very professional — listens to her clients and asks the right questions to meet their needs,— knowledgeable and informed about real estate market and trends, available and responds in a timely fashion, provides good advice, and she is an all-around pleasure to work with!
This is the third time we've worked with Robin and her team. The first time selling our home, which was quite an undertaking after owning it for over 20 years and the purchase of another home and lastly an investment property. She and her team definitely go above and beyond. I've spoken to her at 11 pm and again the next morning at 7 am, I am not sure she sleeps! I truly can't say enough great things about her. 5 stars just really aren’t enough.
We were connected with Robin through Zillow and I think we hit the jackpot for realtors. We couldn't have been more impressed with her. She knows Greenwich and the surrounding area inside and out, she is excellent with negotiation, unbelievably quick at getting back to us and ultimately made us feel comfortable that we were making a good buy. We will only use Robin for any purchase/sell in the future. Highly recommend.
We had a great experience with Robin Kennel. She helped us to sell the house and then purchase the new one. We just closed on both properties and were glad that we had an opportunity to work with Robin. She is very responsive, has excellent negotiation skills and great knowledge and overall real estate experience. We would highly recommend you to consider Robin.
Robin worked very hard for us, she gave quick and meaningful feedback. In addition, Robin was always accessible and very responsive. This was very important to us as other agents seem to just want the listing but then rely on other agents to sell or rent it, Robin was very hands-on and took full control of the process.
I cannot speak highly enough of my experience dealing with Robin Kencel. She is the quintessential professional in all areas. Local knowledge, negotiation, dealing with high net worth buyers and above all being understated and polished in her presentation! You would go a long way before you found anyone better to deal with both sellers and buyers!
Robin worked hard to sell my home in Greenwich in a slow market. She answered all my questions promptly. After each showing she followed up with a review. She was professional in every way. Her knowledge of advertising is excellent. Robin had my back through the whole process. I certainly will recommend her in the future.
Robin is one of the most efficient agents I have ever worked with. She understands the Greenwich market very well and helped us as first time buyers to get a very good sense of the market. She is also a good negotiator and knows how to bridge the gap between buyers and seller's expectations.
Robin is very professional—listens to her clients and asks the right questions to meet their needs,—knowledgeable and informed about real estate market and trends, available and responds in a timely fashion, provides good advice, and she is an all-around pleasure to work with!
Robin did a very thorough and professional job representing us. She was able to generate significant exposure for our property and was very helpful in formulating a marketing strategy to address the problem of very depressed market conditions.
An expert in the area in all realms and very focused on finding the right property for you. Very communicative and honest. Our experience was an excellent one and resulted in us acquiring the home of our dreams.
Creative and focused on getting it done. The deal fell apart multiple times, and Robin's tenacity drove the positive outcome. highly recommend Robin for any role as an advisor, or agent in Real estate thinking.
Extremely responsive and hard working. I handled all of the small details around my listing, gathering information from the town hall, MLS, and interacted frequently with my attorney.